Privacy policy

Who this policy covers

This policy describes MeetGrid, a scheduling application associated with StackOrcs. For privacy questions or requests, contact vivekgotstack@gmail.com. The contact page also lists our telephone number and company website.

Information used by the service

We use information you provide to create your account and operate your workspace. Please only enter information you are entitled to share.

• Account details: your name, email address, password hash, workspace name, timezone, and selected plan. Your password is hashed rather than stored as readable text.
• Workspace records: member names and colours, weekly availability, room details and opening hours, reservations, and saved meeting presets.
• Billing details, when paid billing is enabled: payment-provider customer and subscription identifiers and subscription events. Card details are entered with the payment provider; the application does not store full card numbers.
• Support correspondence you choose to send. Our contact composer prepares an email in your email application; it does not submit a message to a separate website form service.
• Session information and operational records needed to serve requests. Hosting infrastructure may record request times, IP addresses, browser information, and errors.

How information is used

Information is used to authenticate your account, show your workspace, match availability with room capacity, prevent conflicting reservations, enforce plan limits, and respond to support requests. Subscription information is used to reconcile access with your payment-provider subscription.

The application does not include advertising trackers or a feature that sells workspace information. Workspace insights calculate room utilization from your reservations; they do not measure attendance or monitor participants.

Service providers and sharing

Hosting and database providers process information needed to run the service. When paid checkout is available, Razorpay processes payments under its own privacy terms. Brevo delivers account verification and password-reset messages. Clerk processes social authentication identities when you choose social sign-in. Email and telephone providers also handle communications you initiate.

Authorised site administrators can manage account profile information, roles, status, site content, and plan limits; administrative changes are recorded. The application separates workspace records by account. Adding a person to your directory does not create an account, invite them, email them, or give them access. Information may also need to be disclosed to meet an applicable legal obligation or address abuse.

Storage and retention

Workspace records persist until removed through available controls or handled through a support request. Cancelling a reservation or removing a room changes operational records; signing out or cancelling a subscription does not automatically delete your account.

There is currently no automatic account-expiry or fixed data-retention schedule in the application. Logs, backups, support correspondence, and billing records may follow separate provider or operational retention schedules. Contact us for details about a specific record or to request deletion.

Your choices and requests

You can edit your profile, workspace name, timezone, people, availability, rooms, and presets in the application, and export your workspace records from Workspace tools. To request access, correction, a copy, or deletion of other information, email vivekgotstack@gmail.com with the subject “Privacy request”. If a workspace owner added your information, identify the workspace and record involved.

We may need to verify your identity or authority before handling a request. Do not send passwords or full payment-card details. Applicable legal rights are not limited by this policy. Some records may need to be retained to meet legal obligations or resolve a dispute.

Cookies and account protection

An essential session cookie keeps you signed in. The application uses password hashing, account-scoped access checks, and protections for state-changing browser requests. These measures do not remove every security risk. See our Cookie policy and Security page for more detail.

Changes and concerns

The date above identifies this version. This policy should be updated when the service’s data practices change. For an unresolved privacy concern, contact vivekgotstack@gmail.com; any rights to contact an appropriate authority remain available under applicable law.